BREAKING
WSJ: Where AI Shouldn't Be Used
Capable Doesn't Mean Advisable
Leave This To Humans
Customer Service
●Demands real empathy
●Aggressive AI drives customers away
Marketing Copy
●Needs authenticity
●Small firms over-lean on AI text
The Hybrid Approach
1AI on routine work
↓
2Humans do emotional labor
↓
3People handle final contact
Empathy Is a Language Trick
Keep Humans In The Loop
AI NEWS BLITZ
The Wall Street Journal warns AI doesn't belong everywhere, especially where empathy is needed.