EY's Dan Diasio Urges Companies to Set Quality Rules for AI Agents

EY Global Consulting AI Leader Dan Diasio says companies using AI agents should define what acceptable work looks like, evaluate outputs against clear criteria and decide in advance what happens when an agent meets—or misses—the bar. The guidance, discussed in an October 26 interview, frames evaluation as part of making agents reliable inside organizations, rather than treating a fluent response as proof of a successful result. The interview