Citigroup Joins JPMorgan in Restricting External AI Agent Access to Customer Accounts

Citigroup has announced restrictions preventing external artificial intelligence agents from directly accessing customer bank accounts, making it the latest major U.S. bank to tighten controls around autonomous AI systems in the financial sector. The policy represents a significant escalation in guardrails as financial institutions grapple with security risks posed by rapidly proliferating AI agents—autonomous systems designed to manage money and perform transactions on behalf of users.