NoBroker Turns to AI Agents to Cut Service Work as Profitability Target Nears

Indian proptech startup NoBroker is using AI agents to automate a growing share of customer work, part of a wider push to lower costs and reach monthly profitability by March 2027. The company says AI now handles about 35-40% of customer conversations, with each AI-serviced interaction costing roughly 30-40% of the equivalent human-handled interaction.