Serval is hiring engineers to work on Catalyst, an AI agent designed to help IT technicians build working automations without writing code from scratch.
Serval · Catalyst
Serval Bets on Plain-Language Automation for IT Teams
Serval is building out its engineering team to develop Catalyst, an AI agent that turns a plain-language description of an IT task into the configuration needed to run it, with no code written from scratch.
How Catalyst is meant to work
STEP 1
Describe the outcome
Technician states the goal in plain language.
→
STEP 2
Catalyst generates config
The AI agent produces the steps needed for the task.
→
STEP 3
Automation runs
Example: a new hire is granted access to an application.
The pitch
Targets repetitive, multi-step work in onboarding, offboarding, and access management
Removes the need for scripting or specialized workflow-building skills
Aims to cut manual effort for IT teams
Open questions
Independent reception of the product has not yet been reported
Accuracy of translating plain-language requests into actions is unproven publicly
Automated access changes carry security and compliance risk
Not yet disclosed
Key enterprise details remain unanswered.
Pricing
Launch timing
Supported applications
Error handling
Permissions
Human review before runs
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