Amazon-owned Zoox announced design and feature upgrades to its purpose-built robotaxi on June 24, 2026. Drawing on rider feedback, the changes aim to improve usability as the company prepares to launch a paid commercial service.
March 24, 2026 · Zoox (Amazon)
Zoox steers its driverless robotaxi into Austin and Miami
The purpose-built, steering-wheel-free vehicle expands service in San Francisco and Las Vegas and adds two new markets in H2 2026 — while it awaits a federal safety exemption to begin charging for rides.
~2M
Cumulative autonomous miles
4.7
Average rider rating (LV & SF)
500K+
People on the waitlist
Demand far outruns the served audience
Riders served so far vs. people still waiting for a free ride.
The 2026 footprint
San Francisco
4× larger service areaMarina · North Beach · Chinatown · Embarcadero
Las Vegas
2×+ destinationsSphere · T-Mobile Arena · Convention Center · airport testing
Austin & Miami
NEW — H2 2026Early-rider programs for employees, family & friends
The road to a paid service
FREE RIDES
Las Vegas since Sept 2025; SF early-rider
→
NHTSA EXEMPTION
FMVSS waiver to omit wheel & pedals; public comment open
→
PAID & SCALE
Commercial rides; Uber app in Las Vegas this summer
RIDERS PRAISE
Roomy cabin seating four comfortably
Futuristic, purpose-built design
Ride comfort & amenities (music, charging)
"Like an amusement-park attraction"
RIDERS FLAG
Phantom braking & jerky steering
Awkward on bridges and in parking lots
Inaccurate ETAs; limited pickup & hours
Unease over the missing steering wheel
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