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Amazon Revealed to Use AI Tool Called Atlas to Score Warehouses for Union Organizing Risk

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  • Policy & Regulation
  • Sales & Business

Internal documents released during a Canadian labor case expose Amazon's use of Atlas, a sophisticated artificial intelligence system designed to identify and monitor warehouses at highest risk of unionization activity—and to guide management responses. The tool scores facilities on a scale from 100 to 900, with lower scores indicating heightened union organizing threat, and classifies sites into five tiers from "no immediate perceived risk" to "future activity is imminent."

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