Citigroup Restricts Third-Party AI Agents from Direct Account Access, Citing Authentication Risks
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Citigroup announced it will bar third-party AI agents and assistants from directly logging into customer accounts or executing transactions on its digital banking platforms, citing security and authentication concerns. The Financial Times reported the exclusive statement on October 16, 2026, marking the latest major bank to impose strict limits on autonomous agent access following similar moves by JPMorgan Chase and Bank of America.
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