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Yelp Upgrades AI Assistant with Phone Agent for Restaurant Wait-Time Checks

  • AI Agents
  • Sales & Business

Yelp is pushing deeper into AI-driven local commerce with an expanded Assistant that now includes an AI agent capable of calling restaurants on behalf of users to check wait times, plus a memory system that learns and retains personal preferences for smarter recommendations. The features, announced October 20, arrive as part of Yelp's broader shift toward conversational search and actionable results rather than traditional listing browsing.

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