Salesforce Unveils Launa-Omni, a Real-Time Voice AI Model for Enterprise Conversations

Salesforce AI Research has introduced Launa-Omni, a voice model designed for responsive, real-time conversations in enterprise settings. Published on October 19, 2026, the omni voice system represents a new approach to voice AI that merges speech and language processing in a shared latent space, paired with a separate in-house text-to-speech component.