Microsoft Prices Copilot Enterprise Add-On at $30 Per User Monthly as Adoption Lags Behind Growth Targets

Microsoft is positioning Copilot—its AI-powered productivity suite—as a premium add-on to Microsoft 365, pricing it at $30 per user per month for enterprises and $21 per user for small businesses, aiming to replicate the success of its productivity software monopoly by embedding AI agents and autonomous work capabilities across Word, Excel, PowerPoint, Outlook, and Teams. The product integrates large language models with organizational data via Microsoft Graph, offering features including Work IQ (context-aware task automation), AI agents for workflow management, and Copilot Studio for building custom agents without coding expertise. Microsoft 365 Copilot Business, the SMB-focused tier, became generally available in late 2025 with promotional pricing through June 2026 for bundled customers.